McAfee sells security software that helps computer users protect their operating systems, privacy, and browsing habits. Antivirus software is a prominent product. McAfee security products and services require a 1-year subscription, which automatically renews. According to McAfee's website, you can cancel your subscription and get a full refund within 30 or 60 days after purchase. You can cancel your subscription without a refund, but partial or prorated refunds cannot be given outside of these time frames.

Step 1

Call McAfee to cancel your order. The number in the U.S. is

Step 2

You can cancel during an online chat with McAfee representatives at the company's site, linked herein. cancel mcafee antivirus cancel mcafee antivirus Click on the "Customer Services" button. Use the drop-down menu on the left to select "Free Internet chat"

Step 3

You can cancel by email via the company's site. Click on the "Customer Support" button. Click the "Customer Service" menu button. Complete the form to receive a confirmation and possible refund.

You can cancel your McAfee Subscription if you don't need or want it anymore. You have the option of canceling your McAfee subscription and having all your data deleted. You can also disable the auto-renewal of that subscription. This effectively cancels your subscription but allows you to have other subscriptions.

McAfee sells subscriptions and computer security software products. You can cancel McAfee subscriptions by reading this article.

McAfee's Subscription Refund Policy

You can get a refund for an annual subscription to either the Small Business Security or Consumer Security services if you cancel your subscription within 30 days. If you cancel your subscription within 60 days of renewal, you can request a refund. You cannot get a refund if you have a monthly subscription to any service.

Turning Off Auto-Renewal

You can turn off auto-renewal if you don't need your McAfee subscription. This is effectively canceling your subscription. This will stop any new charges from being charged to your credit card. You can also continue to use the subscription until the end. These instructions will help you turn off the auto-renewal of your subscription.

1. Visit McAfee’s homepage.

2. Click on "My Account".

3. Sign in to your account.

4. Click the Login button.

5. To open the drop-down menu, hover over My Account.

6. Click on Auto-Renewal Settings.

7. Find the subscription that you wish to cancel. Click the button next to it that says "On/Off".

8. To confirm your selection, click on the Turn it Off button

Canceling Your Account

If you are unable to turn off auto-renewal, you can cancel your account completely, delete your email, and remove all your account information. McAfee customer service should be contacted to request a complete cancellation. Your account cannot be canceled by you. McAfee offers chat, help desk, and phone options to contact customer service.

McAfee security and anti-virus products, such as Antivirus Plus and Total Protection, McAfee All Access, and Internet Security Suite, all automatically enroll you into the McAfee Auto-Renewal Program. This program automatically renews your subscription 30 days before the expiration of the term. It also charges your credit card the current renewal fee. You can disable McAfee Auto-Renewal from your McAfee online account if you prefer manual control of subscription renewals.

1 Go to McAfee's homepage (see Resources), and then click "My Account".

2 Click "Log in" to enter your login details. Register Now if you don't already have an account.

3 Select "Auto-Renewal Settings", and click "On". McAfee Auto-Renewal will be disabled if the settings display "Off".