The internet didn’t break this week, but it sure felt like it.

Apps like Reddit, Alexa, Snapchat, and Signal all went down in a domino of digital silence. The culprit? A DNS issue in AWS’s data center. Sounds familiar? Yep. It’s giving CrowdStrike flashbacks… but this time, it wasn’t a cyberattack.

So what did cause the chaos?

Here’s the twist: while Amazon says it’s “resolved,” tech experts are pointing to a deeper issue, mass layoffs of senior engineers who actually knew how to fix things fast. It’s not just a glitch, it’s what happens when tribal knowledge walks out the door.

Wondering how this affects your business, and what to do about it?

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